enterprise 2.0

Dare to be different
Remember the late J.K. Galbraith’s take on the concept of “conventional wisdom”: “The conventional view,” he said, “serves to protect us from the painful job of thinking.”

Just do it
The co-founder and chairman of Southwest Airlines, Herb Kelleher, has defined the right approach: “We have the most unusual plan in the industry: doing things. That’s our plan.”

It’s still the people, stupid
It is high-quality people who make the difference between businesses that succeed and those that do not. So managers should pay attention to them. No one understood this better than Studs Terkel, the Chicago-based writer and broadcaster, who died this year, aged 96. His powerful descriptions of people struggling to do a good day’s work while keeping basic dignity intact won many admirers. “Work is life,” he said. “Without it, there is no life.” The recession should not obscure this fact.

Source:
FT.com / Columnists / Stefan Stern - Wave goodbye to complacency