enterprise 2.0

Speeches from the Enterprise 2.0 Conference in SF are available on [E2 TV]. I posted some interesting tweets from the conference attendees earlier, here are some more:

1. When people talk about “breaking down” silos they add fuel to the fire that E20 is a crock. Silos collaborate they don't break down. (@mikojava)
2. Change agents have always existed, 2.0 tech brings agents together (@nitinbadjatia)
3. Knowledge Management used to be a dusty destination, ent 2.0 allows it to be dynamic and responsive to individual requests (@paulmirvine)
4. @CarolineDangson: E2.0 should perhaps be considered more like digital dna, the knowledge backbone of an organization (@paulmirvine)
5. Start behind the firewall, open to all employees, educate rather than prohibit, trust is returned (@dcoleman100)
6. Clara Shih: people are using FB and Twitter so their friends can serve as social filters for content. (@cjnash)
7. @nenshad: “Marketing creates the brand, Support keeps the brand alive.” (@JuliaMak)
8. Luxury hotel implemented Six Sigma and eliminated it because it didn’t allow them to overdeliver on Customer Service (@uwehook)
9. E2.0 culture change: “Imagine if a store with low sales accused their customers of “resistance”!” (@timoelliott)
10. Adoption is not a matter of resistance. If your store that wasn’t being trafficked, would you blame resistance?(@marciamarcia)
11. “When you grow up on the internet, client-server looks like green screen today.” (@nenshad)
12. Nike talks about “lessons shared”, rather than “lessons learned”. (@lehaweslive)
13. @rotkapchen: Why do so many people use the term “enterprise-wide” then? Why not “enterprise-deep”? (@richardveryard)
14. @rotkapchen: The first sign that someone has absolutely no clue about E2.0…when they keep referring to “users”. (@ekolsky)
15. @marciamarcia: If culture eats strategy for breakfast, how do you feed culture? (@ajeanne)
16. Innovation occurs at the intersection of contextually disparate concepts brought together creatively and with an open mind(@paulguyandersen)

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